The Tourism RESET

Welcome back to the Tourism RESET with your host Rebecca Woolford. Today I’m chatting with Jonathan Coleman, CEO of Untours – the world’s FIRST certified B Corp company! And earned the title- awarded by Paul Newman and John F. Kennedy Jr. - “Most Generous Company in America!”. We dive into the fascinating founding story of Untours, the Untours Foundation, the radical vision of its founder Hal Taussig, and what most people don’t realise about how private foundations often work. This episode pulls back the curtain on the traditional model of philanthropy – and how Untours Foundation flips the script. Discover in this fascinating conversation:What Untours and Their Foundation Is Doing Differently In TourismWhy We Need To Rethink Philanthropy, Profit, and Power & Ask Better QuestionsHow Their Funds Avoid The Saviour Narrative - actually putting money to workIf you enjoy this conversation, be sure to check out some of my best learning resources for travel professionals and purpose-led tourism-based teams. Created for those ready to reimagine tourism for people, places, and nature. Stay in the know with my weekly eNewsletter @kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on LinkedIn: rebecca-woolford

Welcome back to the Tourism RESET with your host Rebecca Woolford. This week’s episode is a special one, as we join the global celebration of World Female Ranger Week—a powerful movement founded by my friend and long-time inspiration, Holly Budge.Joining me is Dr. Sonali Ghosh, the first-ever female Field Director of Kaziranga National Park in India. Dr. Ghosh is the 2024 recipient of the World Female Ranger Trailblazer Award for her groundbreaking work, including the creation of an all-female rhino protection unit and leading the park to its first-ever zero-poaching year—a truly historic achievement.Discover more @ www.worldfemalerangerweek.orgIf you enjoy this conversation, be sure to check out some of my best learning resources for travel professionals and purpose-driven tourism teams—created for those ready to reimagine tourism in service of people, place, and the planet.Stay in the know with my weekly eNewsletter @kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on LinkedIn: rebecca-woolford

Welcome back to The Tourism RESET, powered by Kiwano Tourism. My next guest is a professor of Sustainability Marketing at the University of Surrey with a lifetime of work to share. Dr. Xavier Font has served as an advisor to a coalition of global travel brands including, Booking.com, Google, Expedia, Skyscanner, and TripAdvisor where he uses his research experience to inform efforts that can ultimately influence travellers and therefore contribute more positively to the places they visit. The unfiltered truth about what matters to your customers (5:07 mins)Why the language we use matters, & what green hushing is (11:37 mins)Why 50% of British & German travellers felt information overload (16.34 mins)Beyond blame: A smarter way to engage travellers, with a hotel example (29:31)If you enjoy listening to this podcast, why not check out some of my BEST learning resources designed for travel agents, professionals and tourism-based teams who are ready to REIMAGINE and RESET tourism for people, places and nature. Stay in the know with my weekly eNewsletter @kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on LinkedIn: rebecca-woolford

Welcome back to The Tourism RESET, powered by Kiwano Tourism. My next guest, Joe Stevens, is an award-winning producer and director of wildlife documentaries for BBC, Apple TV+, National Geographic, and Discovery. In an incredibly rare interview, Joe shares his journey of being inspired by Sir David Attenborough - to later working with him in the Galapagos - as well as why filming the world’s largest savannah has become one of his most important missions to date. Tune in to uncover:Why The Cerrado is often overlooked - the world's most biodiverse savannahHow ecotourism can be a catalyst for conservation with a powerful exampleJoe's journey to becoming a wildlife filmmaker & working with David AttenboroughThe transformative potential of tourism in safeguarding biodiversity in BrazilThank you to Senderos for making this conversation possible. Joe recently joined me and for another online event designed for travel professionals and teams called: How Can Tourism Save The World's Largest Savannah? The REPLAY is available inside our educational ecosystem (aka our members library). If you enjoy listening to this podcast, why not check out some of my BEST learning resources designed for travel agents, professionals and tourism-based teams who are ready to REIMAGINE and RESET tourism for people, places and nature. Stay in the know with my weekly eNewsletter @kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on LinkedIn: rebecca-woolford

Welcome back to The Tourism RESET powered by Kiwano Tourism, with my next guest Nina Karnikowski. What a wonderfully rich and nourishing conversation this was... Nina is the Author of the memoir The Mindful Traveller and the sustainable travel handbook Go Lightly. Having worked as a travel writer for over a decade, Nina writes about travel that can help solve social and environmental problems. Tune in to discover...Why it's time to redefine luxury - not as excess, but as impact and connectionHow mindful travel can lead to more meaningful, memorable experiencesHow facing our biggest fears leads to incredible opportunities and growthSlower travel, Nina's best experiences to help inspire your own trip designs If you enjoy listening to this podcast, why not check out some of my best learning resources designed for responsible travel professionals and businesses who are ready to REIMAGINE and RESET travel for people, places and nature. Stay in the know with my weekly newsletter @kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on Linkedin: rebecca-woolford

Welcome back to The Tourism RESET powered by Kiwano Tourism, an educational ecosystem for travel professionals and responsible travel brands.Beth Santos is the founder and CEO of Wanderful, a sisterhood of more than 45,000 solo women travellers across the globe and content creators on a mission to make travel better for all women. She is also the creator of the WITS Travel Creator Summit, a leading event for women and gender diverse travel creators. In this episode, discover...Who makes 85% of travel purchasing decisionsThe myths to bust about who can travel and the questions we need to askHow to empower more women to discover places for themselves, by themselvesIf you enjoy listening to this podcast, why not check out some of my best learning resources designed for responsible travel businesses or tourism-based teams who are ready to REIMAGINE and RESET travel for nature, places and people.Stay in the know by subscribing to our newsletter @ kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on Linkedin: rebecca-woolford

Welcome back to The Tourism RESET powered by Kiwano Tourism, an educational ecosystem for travel professionals and responsible travel brands.My next guest is Rochelle Turner, a trained beekeeper, she is also Intrepid's global B Corp Impact Manager. In her spare time she is the co-chair of Travel by B Corp UK, and is a trustee of the Travel Foundation. In this episode, discover...What it means to be a B Corp business. The good, as well as the challenges around itWhy governance is crucial for accountability and purpose-driven businessHow tourism can uplift marginalised communities and womenWhy 'good' business can be profitable and much moreIf you enjoy listening to this podcast, why not check out some of my BEST learning resources BELOW, designed for responsible travel businesses or tourism-based teams who are ready to REIMAGINE and RESET travel for nature, places and people.Join the waitlist and check out our on-demand masterclasses - kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on Linkedin: rebecca-woolford

Welcome back to The Tourism RESET powered by Kiwano Tourism. My next guest is Justin Francis OBE, the Chair of Responsible Travel, the world’s first and largest travel company dedicated to responsible tourism, co-founded in 2000. Co-founding the World Responsible Tourism Awards, Justin's vision and hard work has fundamentally changed the industry in countless ways. He is also the Board Director at a Kenyan safari company that owns and operates twelve camps run in partnership with indigenous communities. In this episode, discover...Justin's fascinating story and journey to becoming a pioneer of responsible tourismWhy we should feel 'fabulous' about working within tourism as a great connectorWhy regulation is crucial for addressing aviation's carbon emissionsAnd much more... If you enjoy listening to this podcast, why not check out some of my BEST learning resources BELOW, designed for responsible travel businesses or tourism-based teams who are ready to REIMAGINE and RESET travel for nature, places and people.Gain access to the membership here - kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on Linkedin: rebecca-woolford

Welcome back to The Tourism RESET powered by Kiwano Tourism. My next guest is Jeremy Smith, an award-winning writer and strategist with 25 years of experience in tourism and climate action. Jeremy is the co-founder of Tourism Declares a Climate Emergency, and is the co-author of the UN Tourism-led Glasgow Declaration for Climate Action in Tourism. He’s also the author of Transforming Travel and Clean Breaks, 500 Ways to See the World. In this episode, discover...What inspired Jeremy to found 'Tourism Declares a Climate Emergency' How storytelling can help us all address climate traumaHow Jeremy inspired 100's of travel companies to create a climate action planWhy my guest said "this is the first time I've ever talked publicly on this.."If you enjoy listening to this podcast, why not check out some of my BEST learning resources BELOW, designed for responsible travel businesses or tourism-based teams who are ready to reimagine and RESET travel for nature, places and people.Gain access to all my best learning resources here - kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on Linkedin: rebecca-woolford

Welcome back to The Tourism RESET. My next guest is Thomas Turcich, who completed an extraordinary seven-year journey walking across six continents and thirty-eight countries with his adopted pup, Savanna. He's the tenth person to walk around the world, walking a mind-blowing 28,000 miles and his beautiful DOG is the first. In this episode, discover...What inspired Tom to spend 7 years walking around the worldWhy walking is the ONLY way to truly see a place, whatever the destination The realisation Tom had of passport privilege during the journeyInsight into some rare moments and incredible stories from those 7 yearsRead Tom's book World Walk here - https://www.goodreads.com/book/show/207294700-the-world-walkIf you enjoy listening to this podcast, why not check out some of my BEST learning resources BELOW, designed for responsible travel businesses or tourism-based teams who are ready to reimagine and RESET travel for nature, places and people.Learn & Grow With The Membership & Online Masterclasses kiwanotourism.comCheck out my YouTube Channel: youtube.com/@rebeccawoolfordConnect on Instagram: rebecca_kiwanoConnect on Linkedin: rebecca-woolford

Welcome back to another episode of The Tourism RESET. My next guest is Rachel Levy, an award-winning filmmaker, writer and photojournalist based in Alaska whose work lies at the intersections of environmental justice, modern colonialism, and sustainable tourism. In this episode, learn about... Tourism leakage and colonial frameworks in the safari industry in TanzaniaThe dark side of the safari industry and how to best navigate a responsible tripWhat Rachel learnt from her 3 months with local guides & community leadersHow to begin to turn the tide on the pervasive economic leakage and exploitationFind out more about Rachel's work at www.rach-levy.comIf you enjoy listening to this podcast please do let us know what you think by leaving a review. Beyond the show, you can get access to my best online learning resources below for you and your teams.Learn, Grow, Connect as a business or professional with kiwanotourism.comMy YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolford

Welcome back to another episode of The Tourism RESET, the first of 2025!In this episode discover... What leading the largest ever carbon measurement project in travel was likeWhy transparency is everything and why this travel company focused on carbon firstHow starting with the smallest actions can lead to significant change in businessHow to find balance between sustainability and the business of businessAs the Sustainability specialist at Explore Worldwide, today's guest Hannah Methven led the most comprehensive carbon measurement project in the history of the travel industry, measuring the footprint of over 500 trips.If you enjoy listening to this podcast please do let us know what you think by leaving a review. Beyond the show, you can get access to my best online learning resources below for you and your teams.Learn, Grow, Connect with kiwanotourism.comMy YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolford

Today is a SPECIAL episode, as we've reached our 20th episode of The Tourism RESET! A special thanks to everyone who's joined me for this wild ride so far, I've loved every minute. In this episode discover... Why the current tourism model is like a teenager that needs to quickly grow upWhat regenerative tourism embodies and what it is NOT - to set the record straightWhy the only way forward in this industry is to reconnect with ancient wisdom Awarded a Lifetime Achievement Award for her contribution to tourism, my guest Anna Pollock has over 50 years of experience. An acclaimed thought leader in the emerging field of Regenerative Tourism, she's also the Founder of Conscious Travel.As always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.Learn, Grow, Connect with kiwanotourism.comMy YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolford

Welcome back to The Tourism RESET. My guest today is Fernando Polanco, general manager at Hacienda Zuleta in Ecuador. From a ground-breaking conservation programme to bring back Condors from the edge of extinction, to a rich family history spanning 140 years; there is no place on earth quite like Zuleta in Ecuador. In this conversation, Fernando shares the rich history of his family and their unshakeable commitment to environmental stewardship and community, rooted in the powerful legacy of his grandfather - a former PRESIDENT of Ecuador. As always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.Subscribe to my weekly email: kiwanotourism.comOn-Demand Learning: https://kiwano-elearning.thinkific.com/collectionsYouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolfordSpecial thanks to Senderos who made this conversation possible.

Welcome back to The Tourism RESET. My guest today is Fabrizio Ghilardi, founder of Socompa Adventure Travel.In this conversation, Fabrizio talks about his journey from Italy to Argentina in search of adventure and freedom and how he built Socompa into a premier travel company focused on responsible tourism and empowering local communities, particularly women. The conversation delves into the transformative power of travel, the importance of sustainability, and the challenges and successes of running a socially responsible business in a complex economic environment.Discover more: Website: SocompaAs always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.My Website & Consultancy: kiwanotourism.comOn-Demand Masterclass: kiwano-elearning.thinkific.com/courses/level1My YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolfordSpecial thanks to Senderos who made this conversation possible.

Welcome back to The Tourism RESET. My next guest is the author of a bestselling travel memoir, is the founder of Climate Conscious Travel and the sustainable travel blog, The Shooting Star, my next guest grew up in the foothills of the Himalayas in India. In 2011, at the age of 23, Shivya Nath waved goodbye to a corporate job, sold her possessions and embarked on an adventure of a lifetime, sparked by her curious nature.For the next 7 years Shivya lived out of her bag, immersing herself in local communities from Guatemala to Uzbekistan; those experiences shaped her into a passionate advocate for slow, solo travel and community tourism. Discover more from Shivya: The Shooting StarShivya's Short FilmsAs always, if you enjoy this podcast please do consider leaving a review. It helps us to keep the show going and make it even better for our listeners.My Website & Consultancy: kiwanotourism.comOn-Demand Masterclass: kiwano-elearning.thinkific.com/courses/level1My YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolford

Welcome back to The Tourism RESET. My guest today has been named the father of responsible tourism and has worked across 4 continents with local communities, their governments, and the tourism industry at large. Dr. Harold Goodwin is the Managing Director of the Responsible Tourism Partnership, chairs the panels of judges for the Global Responsible Tourism Awards and is the Director of the International Centre for Responsible Tourism. In this episode we talk about over tourism, real-world examples, inspiring stories of hope and why 'sustainable' is a word best to avoid. Discover more on: Harold's websiteResponsible Tourism PartnershipAs always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.My Best Learning Resources: kiwanotourism.comOn-Demand Masterclass: kiwano-elearning.thinkific.com/courses/level1My YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolfordAnother insightful episode on how to RESET tourism powered by Water-to-Go

Welcome back to The Tourism RESET. My guest today, Paula Christensen, is one of 7 brothers and sisters who run a remote eco-lodge which overlooks the impossibly blue waters of Lake General Carrera in Patagonia, Chile. In this conversation, Paula discusses her family's fierce commitment to Mallín Colorado, how it all started with a camping trip, and their exciting reforestation project. Paula also shares insights on the impact of climate change on the region, the fragility of nature, and the importance of adapting tourism practices to protect the environment. Discover more: With: Mallín ColoradoLinkedin: Paula ChristensenAs always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.My Website & Consultancy: kiwanotourism.comOn-Demand Masterclass: kiwano-elearning.thinkific.com/courses/level1My YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolfordSpecial thanks to Senderos who made this conversation possible.Another episode powered by Water-to-Go

Welcome back to The Tourism RESET. My guest today is Jonah Chaffee, a pacifist, ecological educator and owner of Valle Escondido Nature Reserve Hotel and Farm in Costa Rica. In this episode we unpack the principles of permaculture, and how this approach meets human needs while supporting the natural environment. We also explore the connections between soil health and human health. As well as how multi-generational education at his eco-lodge in Costa Rica is creating a ripple effect. I hope you enjoy this episode!  Follow Jonah's work: The Lodge: valleescondidocr.comNon-profit: https://www.avercr.org/ and https://www.amigosofcostarica.org/affiliates/averAs always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.My Website & Consultancy: kiwanotourism.comOn-Demand Masterclass: kiwano-elearning.thinkific.com/courses/level1My YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolfordPowered by Water-to-Go

Welcome back to The Tourism RESET. My guest today is Elisa Spampinato, founder of Traveller Storyteller. Elisa is a community tourism consultant, community connector, and storyteller. She is fiercely passionate about involving local communities in the development of tourism – be it in rural communities, or urban settings. In this episode we talk about elevating the invisible narratives within tourism and the intangible benefits that local communities can receive through the right kind of tourism. I hope you enjoy this episode!  Follow Elisa's work: travellerstoryteller.comLinkedin: elisaspampinatoAs always, if you enjoy this podcast please do consider leaving a review somewhere. It helps us to keep the show going and make it even better.My Website & Consultancy: kiwanotourism.comOn-Demand Masterclass: kiwano-elearning.thinkific.com/courses/level1My YouTube Channel: youtube.com/@rebeccawoolfordInstagram: rebecca_kiwanoLinkedin: rebecca-woolfordPowered by Water-to-Go